Reclaims & Recovery Service
Goal has developed leading-edge cloud-based technology with elevated levels of automation to facilitate the process of withholding tax reclaims on cross-border securities.
Providing global market coverage, our application not only calculates the correct amount eligible for reclaim, but also automatically selects and populates the correct forms depending on the entity type and market of reclaim. In addition, our dedicated global research department ensures that all background data, including rates and treaties, are maintained.
Whether you are looking for a secure and efficient outsourced service or platform to facilitate and automate your reclaims, Goal has the perfect solution for you.
Withholding Tax Reclaim Process Flow
This process flow shows the steps followed if Goal has power of attorney.
How to reclaim withholding tax with Goal:
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Withholding Tax Reclaims FAQs
Tax authorities around the world can withhold up to 35% of dividends and interest paid to non-resident investors. Fortunately, under double taxation treaties, investors can recover over-withheld tax, improving return on investment.
Goal provides two services – an application called Global Tax Reclamation Solution and an outsourcing service. Clients can either use GTRS in-house by subscribing annually to a SaaS, which will automate the process of reclaiming withholding tax and provide a complete reclaim package. Alternatively, you can outsource the work to us to process the reclaims on your behalf.
Goal can perform the calculation, produce and auto-populate the reclaim forms, advise on and support in gathering all supporting documentation and liaise with the tax authorities to ensure an efficient turnaround. In addition, for the outsourcing service, we provide a dedicated client portal to enable our clients to keep track of their reclaims.
The indicative timeframe to receive payment varies by market. However, Goal can advise clients of timeframes on a case-by-case basis. Should you outsource the service to us, we will also ensure that we track your claim at every stage, following up ahead of a deadline approaching. We will also keep you up to date via our intuitive, dedicated client portal and through our dedicated regional client services representatives.
Withholding tax is levied from nearly all cross-border investments. Depending on the entity, residency, and market of reclaim, you may be entitled to reclaim a percentage of the withholding tax deducted. Goal is also able to provide a proof of concept, where we run your data through our application to assess opportunities. Please contact your regional sales team to arrange a proof of concept.
Depending on the service you select, we can offer extremely compelling and flexible pricing. GTRS is available as an annual subscription and the outsourcing is usually a percentage of the monies reclaimed or calculated as an annual processing fee. To be as competitive as possible, we will always assess each situation individually. Please note that some more difficult markets may have alternative fee structures, but we will always inform you of any variations as well as any out-of-pocket expenses before we proceed. Please contact us for more information.
As part of the outsourcing service, we offer an intuitive dedicated client portal where you will be able to view the status of your withholding tax reclaims, past and present.
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Awards and Accreditations
Goal Group’s Charlotte Baker Senior Client Services Manager, was recognised as Rising Star at the prestigious Asset Servicing Times Awards, highlighting her exceptional growth and