Tax authorities around the world can withhold up to 35% of dividends and interest paid to non-resident investors. Fortunately, under double taxation treaties, investors can recover over-withheld tax, improving return on investment.

Goal provides two services – an application called GTRS and an outsourcing service. Clients can either use GTRS in-house by subscribing annually to a SaaS, which will automate the process of reclaiming withholding tax and provide a complete reclaim package. Alternatively, you an ask us to process reclaims on your behalf.

Goal can perform the calculation, produce the reclaim forms, gather all supporting documentation and liaise with the tax authorities to ensure an efficient turnaround. In addition, for the outsourcing service, we provide a dedicated client portal to enable our clients to keep track of their reclaims.

The indicative timeframe to receive payment varies by market. However, Goal can advise clients of timeframes on a case-by-case basis. Should you outsource the service to us, we will also ensure that we track your claim at every stage, following up ahead of a deadline approaching. We will also keep you up to date via our intuitive, dedicated client portal and through our dedicated regional client services representatives.

Withholding tax is levied from nearly all cross-border investments. Depending on the entity, residency, and market of reclaim, you may be entitled to reclaim a percentage of the withholding tax deducted. Goal is also able to provide a proof of concept, where we run your data through our application to assess opportunities. Please contact your regional sales team to arrange a proof of concept.

Depending on the service you select, we can offer extremely compelling and flexible pricing. GTRS is available as an annual subscription and the outsourcing is usually a percentage of the monies reclaimed or calculated as an annual processing fee. To be as competitive as possible, we will always assess each situation individually. Please note that some more difficult markets may have alternative fee structures, but we will always inform you of any variations as well as any out-of-pocket expenses before we proceed. Please contact your regional sales team for more information.

As part of the outsourcing service, we offer an intuitive dedicated client portal where you will be able to view the status of your withholding tax reclaims, past and present.